apk5 Terms and Conditions
Please read these terms and conditions carefully before using our platform — they clarify your rights and responsibilities and ensure a safe experience.
Table of Contents
Acceptance and Applicability of Terms
By accessing the apk5 platform, you are agreeing to these terms.
General Description
These terms and conditions ("Terms") form a legal agreement between apk5 ("Platform", "we", "us") and each individual who uses the services of apk5 ("you", "user").
By accessing the apk5 website, opening an account, or using any game or service, you acknowledge that you have read, understood, and agreed to comply with these terms in full.
Important: If you do not agree with any part of these terms, please refrain from using our platform. Continued use of the platform will be considered proof of acceptance of these terms.
- These terms are written in Bengali and apply to users in Bangladesh.
- apk5 reserves the right to modify these terms at any time.
- Continued use of the platform after updated terms are published constitutes acceptance of the new terms.
Eligibility and Age Requirement
There are specific eligibility conditions for using our platform.
Age and Legal Eligibility
The apk5 platform is for users aged 21 and above only. We strongly discourage minors from registering or playing, and we reserve the full right to verify identity.
- You must be 21 years of age or older at the time of registration.
- Registering with a false age will result in immediate account termination.
- You must be a legally capable individual residing in Bangladesh.
- The same person may not operate multiple accounts.
- apk5 employees and their family members are not eligible for promotional offers.
Account Registration and Management
Register with accurate information and keep your account secure.
Registration Process
Registration on our platform is completely free. You must provide accurate and complete personal information at the time of registration.
- Provide your correct name, age and contact information.
- Provide a valid and active mobile number.
- A copy of your national identity card may be required for identity verification.
- Only one account per person is permitted.
Account Security
Keep your account login details completely confidential. You are responsible for all activities carried out through your account.
- Do not share your password with anyone and change it regularly.
- If you suspect unauthorized access to your account, notify us immediately.
- Sharing or transferring your account to another person is prohibited.
- apk5 will never ask for your password outside of live chat or email.
Account Suspension and Closure
apk5 reserves the right to suspend or permanently close an account without notice in any of the following circumstances:
- Registration with false information.
- Operating multiple accounts.
- Involvement in fraudulent activities.
- Bonus abuse or system manipulation.
- Use of the account by a minor.
Deposit and Withdrawal Policy
All terms for depositing and withdrawing funds are detailed here.
Deposits
The following methods are accepted for deposits at apk5:
- Minimum deposit amount: ৳100 (per method).
- Accepted methods: bKash, Nagad, Rocket.
- Deposits must be made using a method registered in your own name.
- Deposits are generally credited to the account instantly.
- If a transaction fails, please contact live support.
Withdrawals
The following rules apply for withdrawing winnings:
- Minimum withdrawal amount: ৳1,000.
- Withdrawal time: 30 minutes to 3 hours.
- Withdrawal requests are processed after verification.
- Withdrawals may be delayed if identity verification is incomplete.
- Withdrawals may be restricted if bonus wagering has not been completed.
Please note: The deposit and withdrawal methods do not have to be the same, however withdrawing via the deposit method is preferred. apk5 conducts KYC verification to prevent money laundering.
Bonuses and Promotional Offers
All terms for claiming and using bonuses are detailed below.
Welcome Bonus
New users can enjoy a 100% welcome bonus on their first deposit — up to ৳15,000. A 10x wagering requirement applies to this bonus.
- Bonus funds cannot be withdrawn directly — wagering must be completed first.
- Wagering requirement: (deposit + bonus) × 10.
- Each promotional offer may have its own validity period and terms.
- Multiple bonuses cannot be active at the same time unless specifically approved.
- apk5 reserves the right to cancel bonuses in cases of bonus abuse.
- If wagering is not completed within the promotion period, the bonus will be cancelled.
VIP Cashback Program
apk5's VIP program has four tiers, with weekly cashback provided at each tier:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.4% weekly cashback.
- Gold: up to 0.6% weekly cashback.
- Platinum: up to 0.8% weekly cashback.
Through consistent active participation, you can advance to higher VIP tiers.
Gameplay Rules
Fair and transparent procedures are followed for all games.
Fair Play Policy
apk5 is committed to ensuring a fair and transparent gaming environment. Our games are operated using verified technology.
- The outcome of every game is completely random and not predetermined.
- If there is a dispute over any game outcome, apk5's decision will be considered final.
- If a game is cancelled due to a technical error, the wagered amount will be refunded.
- Use of any external software or bots during gameplay is strictly prohibited.
- Winnings obtained due to a system failure will not be considered valid.
Prohibited Activities and Code of Conduct
The following activities are strictly prohibited and may result in account termination.
Prohibited Activities
- Using the platform for money laundering or processing illegal funds.
- Bonus abuse, collecting excess bonuses through multiple accounts.
- Any form of hacking, cracking, or exploiting system vulnerabilities.
- Playing games using automated bots or software.
- Fraudulent behavior or harassment toward other users.
- Registering an account with false information or influencing the verification process.
- Placing bets on behalf of a third party or using a third party's funds.
Consequences: Involvement in any of the above activities will result in immediate account closure and the remaining balance may be forfeited. Legal action may also be taken if necessary.
Privacy & Data Security
We maintain the highest standards to protect your personal information.
Data Collection & Use
apk5 ensures the highest level of security in collecting, storing, and processing user data. Our full privacy policy can be found here.
- All data is transmitted securely via SSL encryption.
- Your personal information is not sold to third parties.
- Information may be shared with authorities where required by law.
- Documents collected for KYC verification are stored securely.
Responsible Gaming Policy
We are always committed to protecting your mental and financial well-being.
Our Commitment
apk5 believes that gaming should be an enjoyable form of entertainment — not a source of financial stress. We give the highest priority to responsible gaming for those aged 21 and above.
- You can set your own deposit limits, loss limits, or session limits.
- A Self-Exclusion option is available — your account can be deactivated for a set period of time.
- If problematic gaming behaviour is detected, we will reach out to the user.
- You can contact us in Bengali via 24/7 live chat for support.
To learn more about responsible gaming, visit our Responsible Gaming page.
Limitations of Liability & Disclaimer
In certain situations, apk5's liability has limits.
Limitations of Liability
apk5 makes every effort to ensure uninterrupted service, however our liability is limited in the following cases:
- If a game session is interrupted due to loss of internet connection.
- In the event of delays or failures in third-party payment systems.
- If an account is compromised due to user negligence.
- If the service is unavailable during server maintenance.
- In the event of unforeseen natural disasters or force majeure.
Important Notice: apk5 never guarantees the outcome of any game. Online gaming is a risky activity. Only play with money that you can afford to lose without affecting your daily life.
Terms & Conditions Changes & Updates
We reserve the right to update these terms and conditions at any time.
How Changes Are Made
apk5 reserves the right to change, amend, or update these rules and terms and conditions at any time. Users will be notified in advance of any significant changes where possible.
- Updated terms and conditions will be published on this page.
- The date of each update will be noted at the top of the page.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- You are advised to visit this page regularly to stay informed about updates.
Contact & Support
Contact us for any questions regarding the terms and conditions.
Live Support
Our support team is ready to assist you in Bengali, 24 hours a day, 7 days a week.
- Log in to the site and start a live chat.
- You will generally receive a response quickly.
- You can communicate in Bengali.
Email Support
For detailed questions about the terms and conditions or formal complaints, please contact us by email:
Email responses may take some time. For urgent matters, please use live chat.
Related Pages
More detailed information can be found on the following pages:
- Privacy Policy — How your information is used.
- Responsible Gaming — Safe gaming tools and guidance.
- FAQ — Answers to common questions.
- About Us — Learn more about apk5.